Service

 

Our philosophy is a company wide commitment to every single customer. We listen to what our customers say they need and want, and then we do whatever it takes to surpass these expectations!

 

Source

 

Every drop of Catherine’s Peak spring water originates from the deep natural springs nestled in the picturesque and unspoiled Cold Spring, St. Andrew of Blue Mountain, Jamaica. Filtered, UV and ozonated, naturally great!

 

Confidence

 

Every Catherine’s Peak Springs’ customer can be confident that their water has undergone the most comprehensive and uncompromising tests to ensure every glass is the purest around.

 

Frequently Asked Questions

 

Are our plastic bottles safe?

Catherine’s Peak uses only food grade plastic water bottles made of polyethylene terephthalate (PET). PET is the type of plastic labeled with the #1 code on or near the bottom of bottles and containers and is commonly used to package soft drinks, water, juice, peanut butter, salad dressings and oil, cosmetics and household cleaners. PET is used because it is inexpensive, lightweight, resealable, shatter-resistant and recyclable.
The Bureau of Standard and the Ministry of Health monitors our process and test Raw and Finish products as they see fit.

What type of plastic do we use?

The plastic water bottles that we use are recyclable polyethylene terephthalate (PET).

Where do we get our water from?

At Catherine’s Peak we offer Natural Spring water. Our spring is located in St. Andrew in the hills of Blue Mountain.

Which is better? Spring water or filtration?

It is a personal preference, comparing the two products would be like trying to compare apples to oranges. Our bottled spring water is taken from a government certified protected source where there are no farmlands or commercial industries in the surrounding area. Catherine’s Peak uses two independent laboratories along with in house testing to ensure the quality of our water.
Filtration systems may be an effective cost and space saving alternative for some customers. Our municipal water from NWC has chlorine, fluoride and other possible contaminants in the water. The selection of a high quality filtration system is very important.
Catherine’s Peak offers premium quality spring water that has no trace of harmful contaminants, hence assuring you of safe, clean and great tasting drinking water.

Sleeve vs. Enclosed Filters

Many filters are sleeve filters, which means that the filter is removed from a sleeve and a new filter is inserted in that sleeve. The disadvantage with a sleeve filter is that because the sleeve has not been changed there is a risk of bacteria in the sleeve. Catherine’s Peak filters are not a sleeve filter; the filter and cartridge is one unit and are completely replaced with each filter change to prevent possible bacterial contamination.

What are Volatile Organic Chemicals (VOC's)?

Organic chemicals that evaporate easily and find their way into our water; they come from products such as pesticides, herbicides, hairsprays, cleaning agents, varnishes and paints.

What is Trihalomethanes (THM's)?

Compound formed in drinking water when chlorine reacts with organic matter occurring naturally in the raw water source. Recent scientific studies reported associations between THMs and colon cancer, bladder cancer, birth defects, low birth weight and miscarriage.

What is Reverse Osmosis (R/O) system?

Reverse Osmosis offers mineral reduction in water through membrane technology. It uses a membrane that is semi-permeable, allowing only water molecules to pass through, while rejecting the contaminants that are too large to pass though the membrane. Not all Reverse Osmosis systems are effective. The effectiveness of a Reverse Osmosis system depends greatly on the quality of its components — especially its pre-filter cartridges and the membrane itself. Lower quality pre-filters may lead to premature membrane fouling, as well as reduced performance, water output, and membrane life.

What are the different types of bottled water?

Bureau of Standards has established bottled water Standard of Identity to define the several different types of bottled water based on specific characteristics of the product. Bottled water products meeting the Standard of Identity may be labeled as bottled water or drinking water, or one or more of the following terms:

Spring Water – Bottled water derived from an underground formation from which water flows naturally to the surface of the earth. Spring water must be collected only at the spring or through a borehole tapping the underground formation feeding the spring. Spring water collected with the use of an external force must be from the same underground stratum as the spring and must have all the physical properties before treatment, and be of the same composition and quality as the water that flows naturally to the surface of the earth.

Purified Water – Water that has been produced by distillation, deionization, reverse osmosis or other suitable processes may be labeled as purified bottled water. Other suitable product names for bottled water treated by one of the above processes may include “distilled water” if it is produced by distillation, “deionized water” if it is produced by deionization or “reverse osmosis water” if the process used is reverse osmosis.

Mineral Water – Bottled water containing not less than 250 parts per million total dissolved solids may be labeled as mineral water. Mineral water is distinguished from other types of bottled water by its constant level and relative proportions of mineral and trace elements at the point of emergence from the source. No minerals can be added to this product.

Sparkling Bottled Water – Water that after treatment, and possible replacement with carbon dioxide, contains the same amount of carbon dioxide that it had as it emerged from the source. Sparkling bottled waters may be labeled as “sparkling drinking water,” “sparkling mineral water,” “sparkling spring water,” etc.

Artesian Water/Artesian Well Water – Bottled water from a well that taps a confined aquifer (a water- bearing underground layer of rock or sand) in which the water level stands at some height above the top of the aquifer.

Well Water – Bottled water from a hole bored, drilled or otherwise constructed in the ground, which taps the water aquifer.

How is bottled water different from tap water?

Bottled water is produced and distributed as a packaged food product and made specifically for drinking. As a packaged food product, bottled water must adhere to FDA Good Manufacturing Practices (GMPs) required of all FDA-regulated food products as well as specific GMPs unique to bottled water production and packaging.

GMPs require that each container of bottled water is produced in a sanitary environment and packaged in sanitary, safety sealed containers that are approved by FDA for food contact. Bottled water is also subject to Bureau of Standards food recall, misbranding and food adulteration provisions, which help ensure that consumers receive safe, high quality bottled water and protects consumers from substandard products.

Taste is another reason consumers choose bottled water. Chlorine is most often used to disinfect tap water and can leave an aftertaste. Some bottlers use ozonation, a form of supercharged oxygen and/or ultraviolet light as the final disinfecting agent, neither of which leaves an aftertaste.

Bottled water provides consumers with consistent safety, high quality, good taste and convenient portability. To help ensure that bottled water is safe and of the highest quality possible, the following steps found in a multi-barrier approach: source protection and monitoring, filtration, ultraviolet light as the disinfecting agent and ozonation.

What is Cryptosporidium? Is it in my bottled water?

Cryptosporidium is a waterborne parasite that lives in animals and can be passed into surface water through their waste. Cryptosporidia from animal waste have been found in rivers, streams, lakes, reservoirs and many other types of surface water. FDA’s definition of bottled water from ground water sources [21 CFR §165.110(a)(2)(ii)] states that “ground water must not be under direct influence of surface water,” and therefore is not expected to contain Cryptosporidium.

There are two types of sources from which bottled water can be drawn: The first consists of natural sources (e.g., springs and artesian wells). By law, these sources must be protected from surface intrusion and other environmental influences. This requirement helps ensure that surface water contaminants such as Cryptosporidium and Giardia are not present.

The second source of bottled water consists approved potable municipal supplies. Bottled water companies that use these sources typically reprocess this water using methods such as distillation, reverse osmosis, ozonation, deionization and filtration. This ensures that the finished product is very different-in composition and taste-from the original source water.

How long can I store bottled spring water?

There is no established a shelf life for bottled water. However we at Catherine’s Peak give our water a 1 year shelf life. We also advise consumers to store bottled water at room temperature (or cooler), out of direct sunlight and away from solvents and chemicals such as gasoline, paint thinners and dry cleaning chemicals. Bottled water can be used indefinitely if stored properly.

How do I know my bottled spring water is safe?

Catherine’s Peak has been around since 1992 and work in conjunction with the Bureau of Standards, as part of our Regulatory Body. To ensure that all our bottled water is as safe as possible and of the highest quality, we use the following practices: source protection and monitoring, filtration, ultraviolet light (disinfection) and ozonation.

What is the proper way to store bottled water?

Bottled water should be stored in a cool (i.e. room temperature), dry environment away from chemicals such as household cleaning products and away from solvents such as gasoline, paint thinners and other toxic
materials. Do not store your water in direct sun light. Once water bottles have been opened, consume the content and refrigerate any leftover.

How is bottled water different from tap water?

Bottled water is different from tap water in many different ways. The big difference between the two is the source of the water. While municipalities generally draw their water supply from surface water which may be subject to contamination, most bottled water (more than 75%) comes from protected underground sources. Peak Bottling uses the protected source of Catherine’s Peak spring. Another noticeable quality difference is that bottled water does not contain any chlorine, which most municipalities use to disinfect their water. Chlorinated water sometimes contains an off-taste, and many consumers prefer the taste of bottled water. In place of chlorine Peak Bottling uses both ozone and ultraviolet light to ensure a clean, safe and consistent bottle of water.

Why is ozone added to spring water?

Ozone is added to spring water during the bottling process as a disinfectant to inhibit the growth of harmful microorganisms. Ozone is also effective in removing objectionable odours and flavours because it breaks down into oxygen which improves taste and other qualities.

Could I store and use bottled water for emergency use?

Yes. Large quantities of bottled spring water can be stored in a basement or other cold storage area in an emergency situation e.g. hurricane. The area should be a clean environment away from cleaning or chemical products and out of direct sunlight.

How should the water cooler be cleaned?

Peak Bottling provides proper servicing of coolers that we supply. Contact our Customer Service department and make the necessary arrangements.

Telephone number: (876) 906-0577-8 / (876) 979-8640

Is it true that plastic used in water bottles can release Bisphenol A into the water?

Most plastic bottles used in the sale of bottled water Peak Bottling are made of polyethylene terephthalate (PET or PETE) or polyethylene (PE), which does not contain Bisphenol A. Some of our large five gallon bottles (18.9 L) are made of polycarbonate plastic (PC) which may contain small amounts of Bisphenol A. As a result of the use of polycarbonate water bottles, minute quantities of Bisphenol A can potentially leach out into the water or food and consumers may be exposed to small amounts of Bisphenol A through their normal daily diet. The Food Directorate of Health Canada has conducted a review of all the data available on the migrational and toxicological characteristics of Bisphenol A as well as other pertinent information (e.g. use patterns) and concluded that the dietary exposure to Bisphenol A from food packaging sources, including PC water bottles, does not pose a health risk to consumers.

Is it safe to reuse the bottles that water is sold in by filling them with tap water?

Peak Bottling does not recommend the reuse of single-use bottles because the reuse poses a potential microbiological risk if not cleaned properly. Studies on reusing single-use bottles have found that depending on the source of the water used and the general hygiene of the user, the growth of bacteria in the bottle can vary from negligible to potentially hazardous.